Updated: Thousands Temporarily Left Without Power In, Around Maple Grove Tuesday
Portions of Maple Grove, Dayton, Osseo, Hamel, Rogers and Corcoran were impacted by the power outage Tuesday afternoon.
A power outage left 5,145 Xcel Energy customers without power Tuesday afternoon.
The outage started about 12:15 p.m. and was restored about 1:32 p.m. Tuesday, according to Xcel Energy media representative Tom Hoen. The Xcel Energy outage map indicated restoration was “in progress” as of 2:10 p.m.
The outage was due to a cable failure, Hoen said.
Customers in the northwest corner of Maple Grove as well as the portions of the surrounding communities of Dayton, Osseo, Hamel, Rogers and Corcoran were impacted.
Update: 2:46 p.m. Tuesday, Sept. 18
According to the Xcel Energy outage map, the larger outage of more than 5,000 customers is no longer in effect. However, outages were now shown for a total of 1,883 customers in Maple Grove and Osseo which began at around 2:15 p.m. with expected restoration by 5:30 p.m. Tuesday. Xcel Energy could not confirm whether the additional outages were to the larger outage occurring shortly after noon.
Updated 3 p.m. Tuesday, Sept. 18
Yet another update to the Xcel Energy outage map is reflecting 3,344 customers in the Maple Grove, Osseo area without power as of 1:52 p.m. with expected restoration 3:47 p.m. As of 3:20 p.m., the estimated restoration time was pushed out to 4:17 p.m.
Updated 4:45 p.m. Tuesday, Sept. 18
Despite an estimated restoration time of 4:28 p.m., the Xcel Energy continues to report an outage for 3,344 Maple Grove and Osseo residents. Some areas included, according to residents on the Maple Grove Patch Facebook page near Weaver Lake Elementary and Church of the Open Door.
Updated 5:15 p.m. Sept. 18
Power outage maps on the Xcel Energy website indicate power has returned to several neighborhoods in the Maple Grove, but remains out for 1,476 customers since 1:52 p.m. The estimated restoration time has not been updated to a time later than 4:28 p.m.
According to the ISD 279 - Osseo Area Schools Facebook page, power was out at both Rush Creek Elementary and Weaver Lake Elementary during the afternoon Tuesday.
Updated 6 p.m. Sept. 18
Outages continue in Maple Grove, according to the Xcel Energy outage map, with new reports of outages. One reported at 5:10 p.m. impacting 653 customers and with an estimated restoration of 6:40 p.m.. The outage reported at 1:52 p.m., impacting 1,476 customers, has an estimated updated restoration time of 8 p.m.
Updated 8:45 p.m. Sept. 18
The number of outages declined as the evening continued, according to the Xcel Energy outage map, with less than 400 customers impacted in the Maple Grove area.
Updated 6 a.m. Sept. 19
Xcel Energy is reported power as restored to the impacted areas.
Were you impacted by the outage? Share your experience in comments.
Follow us on Twitter | Like us on Facebook | Sign up for our daily newsletter
Alee
2:40 pm on Tuesday, September 18, 2012
Power is still out in our neighborhood near Weaver Lake Park and it is 2:45. Don't know why our neighbors across Dunkirk with Wright Hennepin never seem to lose power as much as we do.
Liz Hager
2:56 pm on Tuesday, September 18, 2012
I'm down in Eden Prairie for work and we had an outage from about 11am til 1:30
Courtenay Jeanne Guttormson
2:56 pm on Tuesday, September 18, 2012
By 101 and 30 still without power at 2:45.
John Hemze
2:56 pm on Tuesday, September 18, 2012
Powers still out in our neighborhood in the Dunkirk, Weaver Lake Road area as of 2:51pm.
Barbara
2:59 pm on Tuesday, September 18, 2012
We in hidden meadows don't have power and it's 2:57
Barbara
3:02 pm on Tuesday, September 18, 2012
Also, I am worried about all the HS/JrHS students that don't know how to use a key on a door ha ha. They are wandering around because their keyless entry pads aren't working!!! Lol
Alisha H
3:13 pm on Tuesday, September 18, 2012
We are in the northwest corner of MG and have Wright Hennepin. In the five years we've lived here, I don't think we've ever lost power for more than a minute, and I only noticed because some clocks reset.
Wendy Erlien
3:16 pm on Tuesday, September 18, 2012
As an fyi, we've had some updates to the story. Also, from a reader, via email:
Our power in the neighborhood goes out 2 to 3 times per month. There's something larger wrong. They just fix it each time and we're without power for 2 to 3 hours each time. The longest outage this Summer was about 7 hours. Hard to believe we're fairly new neighborhoods with buried service. We lose power all the time.
Chad
3:21 pm on Tuesday, September 18, 2012
I'm in the area near 101/89th Avenue (Gladstone subdivision) and power was off between 12:15 and 2:00pm. Xcel has a handy outage map on their website, which tells visitors a bit of information on when they anticipate the power to be restored.
Barbara
3:36 pm on Tuesday, September 18, 2012
Funny thing, I need power to look on my computer or hotspot less iPad. Just sayin!
Chad
4:48 pm on Tuesday, September 18, 2012
Oh, true. I'm so accustomed to using my phone's data network to view the web when I don't have WIFI access.
Olene Bigelow
3:44 pm on Tuesday, September 18, 2012
We still don't have power. It's been out since about 12:30. 89th and Kimberly area. It's now 3:40 pm.
Joseph Sherohman
4:23 pm on Tuesday, September 18, 2012
4:20pm and power is still out in Dunkirk/Weaver Lake Rd area. The 5th time this summer that we've lost power! My wife is in a wheelchair and was stranded in the driveway for 3 hours before I could leave work and get home to open the garage door to get her inside. Xcel MUST do something about this ridiculous lack of responsible attention to their plant and customers!
Don Uttech
5:12 pm on Tuesday, September 18, 2012
Yuma CT South of Weaver Lake School out since 12:10 Everyone needs to call excel and file an excessive outage report (6 time in a year.) Have been out 8 times since March. Xcel needs to replace its substandard equipment (underground and switching)
Karen H
7:09 pm on Tuesday, September 18, 2012
Dunkirk & 93rd area, near the Walmart, and I don't know how long it was out today, as I was gone, but we seem to lose power very often out here! As of an hour or so ago, the lights were still out at 94th & Dunkirk and at Weaver Lake & Dunkirk, but oddly enough, they were working at 89th & Dunkirk.
Chad
4:48 pm on Tuesday, September 18, 2012
Traffic signals at Dunkirk Lane/Weaver Lake Road and Dunkirk Lane/89th Avenue are out. Avoid this area during rush hour if you value your time. :)
Mike B
4:48 pm on Tuesday, September 18, 2012
Hey Chad. Their power outage map is useless. I've been without power since 12:15. According to their map I've had power back at 1:52 and again at 4:30. I can assure you we've had no power here. Xcel is aweful. We've been losing power routinely for months now.
Mike B
4:48 pm on Tuesday, September 18, 2012
Cool. We just had power for 20 seconds. It's out again!
Chad
5:12 pm on Tuesday, September 18, 2012
Mike, same here. Power was on when I got home from work. Then it shut off, came on for a few seconds, and then off for about 5-10 minutes. Now it's back on, and let's hope it's for good. All of this on/off is damaging to electronic devices.
Don Uttech
5:12 pm on Tuesday, September 18, 2012
Yuma CT South of Weaver Lake School out since 12:10 Everyone needs to call excel and file an excessive outage report (6 time in a year.) Have been out 8 times since March. Xcel needs to replace its substandard equipment (underground and switching)
John Hemze
5:21 pm on Tuesday, September 18, 2012
Still out here a block west of Weaver Lake Elementary.
Mike B
5:46 pm on Tuesday, September 18, 2012
Still no power near Weaver Lake Elementary. Going on 6 hours now.
Joseph Sherohman
6:04 pm on Tuesday, September 18, 2012
Power's been out for more than 6 hours at 86th and Lake Ridge. Came up for about 10 seconds an hour ago and then gone again. I'd like to know what's so difficult about keeping your product online. Maybe I'll go down to Cousineau's and ask the line crew....
Wendy Erlien
6:08 pm on Tuesday, September 18, 2012
Just updated the article. According to the Xcel outage map, one area has an estimated restoration time of 8 p.m. tonight
http://www.xcelenergy.com/Outages/Report_a_Problem/Outage_Map/Outage_Map#
Karen H
7:11 pm on Tuesday, September 18, 2012
I didn't know there was an outage map. Why would they use an outage map to report a problem when we can't use our computers without power?
Joyce Johnson
8:29 am on Wednesday, September 19, 2012
We live in the area between Rainbow and Church of the Open Door. Power went out at noon and was not restored until 8:00 p.m. This was the eighth outage since March, none of them are short, somewhere between three and seven hours. We have lived in our home for ten years and the outages here are excessive. I filed a complaint via mobile phone last night to Xcel.
Chad
7:50 pm on Tuesday, September 18, 2012
Karen, the outage map is probably aimed toward family/friends who have Internet access and can relay information OR to the many of us with smartphones who can use the cellular data network to report/check the outage.
Olene Bigelow
8:02 pm on Tuesday, September 18, 2012
The only way I was able to access the outage map was with my smart phone. Not everyone has one. And yes, these outages are far too frequent. Somebody needs to do something.
Chad
8:06 pm on Tuesday, September 18, 2012
I agree that the outage map isn't the best solution, nor is the implementation all that great, but it sure beats waiting on hold only to have some customer service person tell me that "they're working on it." Yes, the outages in this area have been far too frequent given the young age of the electrical infrastructure. Seems like poor capacity planning on Xcel's part, or poor installation work. Either way, they need to address the problem.
Chad
8:08 pm on Tuesday, September 18, 2012
I would add that the map should show which neighborhoods or houses are impacted. Surely they must know which conduit supplies power to each house.
Sharon Z
12:43 am on Thursday, September 20, 2012
Our power was off for 6 hours on 9-18-12. We are located near Weaver Lake off of 82nd and Everest. This was the 8th power outage in our neighborhood this year, with a few of them lasting over 3 hours. With all the technology that we are fortunate to have at our fingertips these days, you would think that electricity would keep up at that same pace. I could even tolerate the occasional minor disruptions in service, however, outages lasting more than 3 hours should be viewed as unacceptable (unless there was a major weather event causing the outage).
Wendy Erlien
9:24 am on Thursday, September 20, 2012
Fyi...I've reached out to Xcel Energy yesterday to try to get a more information as to what happened Tuesday and about the reported multiple incidents. Still waiting to hear back.